Subscriptions

Manage subscription plans and billing for tenant organizations.

Subscription Plans

Feature	Free	Professional	Enterprise
Employees	Up to 10	Up to 100	Unlimited
Departments	2	Unlimited	Unlimited
Request Types	Basic (5)	All (14)	All (14) + Custom
Approval Workflows	1 stage	Multi-stage	Multi-stage + Parallel
Reports	Basic	Full	Full + Scheduled
Geofencing	❌	✅	✅
API Access	❌	❌	✅
Priority Support	❌	❌	✅

Viewing Subscription Status

For Company Admins

1. Go to Settings → Subscription
2. View current plan, usage, and renewal date

For Platform Admins

1. Go to Platform → Subscriptions
2. View all companies' subscription statuses

Subscription Guards

The system enforces plan limits automatically:

• Employee limit — Cannot add employees beyond plan limit
• Department limit — Cannot create departments beyond plan limit
• Feature access — Locked features show an upgrade prompt
• Request types — Only allowed types are available for submission

Upgrading a Plan

1. Go to Settings → Subscription
2. Click Upgrade
3. Select the new plan
4. Complete payment (if applicable)
5. New features are available immediately

Downgrading

caution

When downgrading, ensure your current usage doesn't exceed the new plan's limits. For example, if you have 50 employees and downgrade to Free (10 limit), you'll need to deactivate employees first.

Trial Period

New companies start with a trial period that includes Professional features. After the trial expires:

• The company reverts to the Free plan
• Data is preserved
• Upgrade is available at any time