Mobile Notifications
Stay informed about request updates and important events.
Notification Types
| Type | When |
|---|---|
| Approval Needed | A request is waiting for your action |
| Request Approved | Your request was approved |
| Request Rejected | Your request was rejected |
| Reminder | Pending approval is overdue |
| System Update | App update or maintenance notice |
Push Notification Setup
Push notifications require the Notifications permission:
- When prompted on first launch, tap Allow
- If you previously denied, go to Profile → Permissions → tap Manage in Settings
- Enable notifications for WorkForce in your device settings
Android
- WorkForce uses a custom notification channel: "WorkForce Notifications"
- You can customize sound, vibration, and priority for this channel in device settings
iOS
- Supports alerts, badges, and sounds
- Configure in Settings → Notifications → WorkForce
In-App Notifications
When the app is in the foreground, notifications appear as banners at the top of the screen. Tap the banner to navigate to the relevant item.
Notification Badge
The app icon badge shows the total unread notification count. The Approvals tab badge shows pending approval items specifically.
Troubleshooting
If you're not receiving notifications:
- Check permission status in Profile → Permissions
- Ensure notifications are enabled in device settings
- Check that battery optimization isn't restricting the app
- On Android, ensure the "WorkForce Notifications" channel is enabled
- Force-close and reopen the app
- Uninstall and reinstall as a last resort