Tips & Best Practices
Get the most out of WorkForce with these practical tips.
For Employees
Attendance
- Check in on time — Set a daily reminder 5 minutes before shift start
- Use geofencing — Enable location so check-ins are automatically verified
- Check out before leaving — Avoid manual corrections later
- Use offline mode — If you're in an area with poor connectivity, the mobile app queues your check-in
Requests
- Submit early — Don't wait until the last minute for leave requests
- Add details — Include reason and context to speed up approvals
- Attach documents — Upload supporting documents (medical certificates, receipts) when submitting
- Track status — Check the request status in your dashboard rather than following up manually
Mobile App
- Keep the app updated — Enable automatic updates or check manually in Profile
- Grant permissions — Location and notification permissions improve your experience
- Use biometrics — Enable Face ID / fingerprint for faster, more secure login
For Managers
Approvals
- Review daily — Check your approval queue at least once per day
- Be timely — Delayed approvals block employee plans
- Add comments — When rejecting, explain why so employees can correct and resubmit
- Use filters — Filter by request type when reviewing a backlog
Team Oversight
- Monitor attendance trends — Catch issues early with weekly attendance reviews
- Balance workloads — Use reports to ensure leave isn't clumping in one period
- Communicate — Use comments on requests to keep a record of discussions
For HR & Admins
System Setup
- Configure workflows first — Set up approval workflows before inviting employees
- Test with a pilot group — Roll out to a small team first
- Document your policies — Keep leave and overtime policies up to date
Data Management
- Regular audits — Review user accounts quarterly
- Clean up inactive accounts — Deactivate employees who have left
- Back up regularly — Ensure database backups are scheduled
Security
- Enforce strong passwords — Set minimum password requirements
- Review permissions — Audit role assignments periodically
- Monitor login activity — Watch for unusual access patterns