Stay informed about request updates, approvals, and system announcements.
Notification Types
| Type | Description | Recipients |
|---|
| Request Submitted | A new request was submitted | Assigned approvers |
| Request Approved | Your request was approved (stage or final) | Request submitter |
| Request Rejected | Your request was rejected | Request submitter |
| Approval Needed | A request is waiting for your action | Assigned approvers |
| Reminder | Overdue approval reminder | Assigned approvers |
| System | Maintenance, updates, announcements | All users |
Web Notifications
Notification Bell
- Located in the top navigation bar
- Badge shows the unread count
- Click to open the notification panel
Notification Panel
- Shows recent notifications in reverse chronological order
- Click any notification to navigate to the related item
- Mark as read — Click the check mark on individual notifications
- Mark all as read — Clear badge count
Mobile Push Notifications
Enabling Push Notifications
- Go to Profile → Permissions
- Ensure Notifications shows "Granted"
- If denied, tap Manage in Settings and enable for the app
Notification Behavior
| State | Behavior |
|---|
| App foreground | In-app banner |
| App background | System push notification |
| App closed | System push notification |
Notification Sounds
- Default system notification sound
- Android: Custom notification channel "WorkForce Notifications"
- Can be customized in device notification settings
Managing Notifications
Email Notifications
- Critical approvals and rejections are also sent via email
- Configure email preferences in Profile → Settings
Quiet Hours
- Push notifications respect device Do Not Disturb settings
- No configuration needed within the app