Requests
Submit and track HR requests through the self-service portal.
Submitting a Request
- Go to My Requests in the sidebar (web) or Requests tab (mobile).
- Click New Request (or tap + New).
- Select a request type.
- Fill in the required fields (title, dates, description, etc.).
- Click Submit.
- Your manager/HR will be notified automatically.
Request Types
| Type | Description | Special Fields |
|---|---|---|
| Leave | Time off request | Leave type, half-day option |
| Overtime | Overtime work request | Hours, reason |
| Expense | Expense reimbursement | Amount, currency, category |
| Business Trip | Work travel | Destination, purpose, estimated cost |
| Training | Training programs | Provider, type, cost, location |
| Certificate | Official certificate request | Certificate type, purpose, copies |
| Loan | Employee loan request | Amount, repayment period, interest rate |
| Custody | Asset custody request | Item description, location, dates |
| Resignation | Resignation submission | Reason, type, notice period, handover notes |
| Transfer | Department/position transfer | Target department, reason |
| Clearance | Employee clearance form | Type, last working day, checklist |
| Grievance | File a grievance | Type, details, confidentiality flag |
| Referral | Employee referral | Candidate info, position, relationship |
| Other | General request | Free-form |
Leave Types
When submitting a leave request, select the appropriate leave type:
- Annual — Regular paid vacation
- Sick — Medical leave
- Personal — Personal day
- Maternity — Maternity leave
- Paternity — Paternity leave
- Unpaid — Leave without pay
- Emergency — Urgent unplanned leave
Request Statuses
| Status | Meaning |
|---|---|
| Pending | Submitted, awaiting initial review |
| In Review | Being reviewed by an approver in the workflow |
| Approved | Request approved |
| Rejected | Request denied (includes reason) |
| Cancelled | Cancelled by the requester |
Tracking Your Requests
- Filter requests by status using the filter tabs
- View details including approval history and comments
- Add comments to ongoing requests
- Attach files (documents, receipts, images)
- Cancel a pending request if no longer needed
Approval Routing
When you submit a request, it's automatically routed based on your organization's workflow configuration:
- With workflow — Request follows the configured approval stages (e.g., Manager → HR → Finance)
- Without workflow — Request goes to your direct manager and HR for review
You'll receive a notification whenever your request's status changes.